BEYOND DIGITAL
In the case of our digitization project for VOICE, a number of challenges became apparent in advance: the demands of top CIOs, the tight budget of an association, and the time constraints of annual billing at the beginning of the year. In summary: It had to be good, fast and cheap – and CEYOND delivered!
The time input for the maintenance of databanks is enormous. Therefore many companies often give up on personal salutation, because their data sources don’t offer any information about their gender. We have come up with a solution for this exact problem: The Auto Gender and Salutation Detection Extension.
CX solutions are increasingly being used to enhance the customer journey and improve the customer experience. But how exactly does this work and will they replace previous CRM systems and marketing technologies (martech)?
CEYOND Group
Office Campus Gasometer
Guglgasse 15
1110 Wien, Österreich
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