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Smarter, faster, more efficient – that’s the promise of generative AI in modern sales workflows. And Zoho is leading by example: with the integration of Zia, Zoho CRM’s AI assistant, businesses can now create emails, follow-ups, or summaries directly within the CRM – no coding or copy-pasting needed. In this article, we’ll walk you through 5 smart use cases that show how generative AI can streamline and accelerate your sales operations.
Just in time for autumn, Zoho CRM brings a fresh batch of updates! With the Q3 2025 release, Zoho is once again showing how agile, customer-focused CRM software should look. Whether you are new to Zoho CRM or have been using it for years – these innovations are worth a look. From improved automation to more personalization: in this article, we summarize the highlights for you in a compact and practical format.
Digital transformation only succeeds when business and IT work hand in hand. Modern business processes require a secure, automated, and high-performance infrastructure – and conversely, IT only becomes a true asset when it creates tangible benefits for the business. This is exactly where our new partnership comes in: CEYOND and NESTEC are joining forces to offer clients end-to-end solutions that seamlessly connect strategy, processes, and IT management.
