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In fast-growing companies, not only does the number of employees or customers change – the demands placed on customer service increase rapidly as well. What used to be manageable with a small team and a few Excel spreadsheets quickly turns into operational challenges in larger teams that can no longer be handled without the right processes and technology.

Data is available in almost every company today. Sales figures, customer data, marketing metrics, financial numbers and operational KPIs are stored across multiple systems. The real challenge for many organisations in the DACH region is not collecting data, but transforming it into clear, reliable insights that support better business decisions. Zoho Analytics has evolved into a powerful business intelligence platform that addresses exactly this challenge. With new features, deeper integrations and AI-driven capabilities, Zoho Analytics is becoming a central decision-making tool for companies across Austria, Germany and Switzerland in 2026.

With Zoho One 25, Zoho presents a comprehensively redesigned version of its operating system for businesses. The update is based on continuous user feedback, years of development, and the goal of providing you with a unified, simplified, and even more secure software ecosystem. At a time when artificial intelligence and digital transformation are increasingly shaping everyday business operations, Zoho One 25 creates a modern foundation for mapping business processes efficiently and with a future-oriented approach.