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Digitalizing everyday office tasks doesn’t have to be complicated. With Zoho CRM’s new Zia Agent Studio, you can build your own AI agents—without any programming knowledge. The principle: no rigid automations, but rather personalized support through context-aware assistants—fully integrated into your existing CRM processes. Especially for businesses in German-speaking regions, where data protection, efficiency, and digital independence are key, Zoho CRM offers a future-proof solution with this update. This article presents five practical ways to use Zia Agent Studio effectively in your daily work.

Together with IBM, CEYOND is expanding its capabilities in artificial intelligence, automation, and digital process optimization. In this article, we’ll show you the benefits for our clients – and the technologies at the heart of it all.

Zoho is taking the next big step in artificial intelligence: With Zia LLM, its own large language model, and new tools like Zia Agents, Agent Studio, Marketplace and MCP, the company is significantly expanding its AI portfolio. The goal: AI that truly supports everyday business – without compromising on security or flexibility.